placing an order, you agree that any and all information given is
accurate and complete.
orders are subject to acceptance and product availability.
If simoncarter.net does
not have enough stock to deliver the goods you have ordered, we will
not charge your credit or debit card until the items are back in
stock and ready to be despatched.
All prices listed
on simoncarter.net are
correct at the time of entering the information, however, we reserve
the right to change prices of any product at any time. All prices
include sales tax.
No contract for the sale of any product
will exist between you and simoncarter.net until
we accept your order. When this happens we will confirm the
acceptance by sending you an email.
This confirmation email
will be sent to the email address given in your order form and will
detail products ordered, cost (including VAT and P&P).
must check all the details on this confirmation email are correct and
contact us as soon as possible if any details are incorrect.
your order has not been accepted, you will receive an email from us
telling you the reason(s) why.
cost of delivery for your purchase will be calculated prior to
purchasing, and stated once you have entered the delivery address.
deliver to the following locations:
Channel Islands, Isle of Man, British Forces Post Office.
Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark,
Estonia. Finland, France, Germany, Gibraltar, Greece, Hungary,
Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain, Sweden, Switzerland and Vatican City.
Rest Of The World: Antigua,
Australia, Bahamas, Bahrain, Barbados, Canada, Cayman Islands, Fiji,
Hong Kong, Israel, Jamaica, Japan, Jordan, Korea, Kuwait, Malaysia,
New Zealand, Oman, Saudi Arabia, Singapore, South Africa, United Arab
States of America and
If your country or territory is not listed
above, please contact us by email and we can discuss available
your delivery address is outside of the UK, you may have to pay
import duties and taxes, which are levied once a shipment reaches
your country. You must meet any additional charges for customs
clearance. Please note, customs policies vary widely from country to
country. We recommend you contact your local customs office for
credit and debit cardholders are subject to validation checks and
authorisation by the card issuer. If the issuer of your payment card
refuses to authorise payment to us, we will not be liable for any
delay or non-delivery.
happens if my order comes over two deliveries - am I expected to pay
only pay one lot of postage per order, regardless of how many parcels
we send out to you.
if I'm not in when you make a delivery?
worry. The delivery company will leave a card saying they've called.
There'll be a phone number for you to ring to arrange a more
convenient delivery day or an address from where the parcel can be
I get back the original postage and packing charges that I paid if I
cancel my order?
are in the European Union and you cancel the whole of your order
within seven days after the day you receive your goods we will refund
the standard postage and packing costs you paid as part of that order
(if any), in accordance with the Distance Selling Regulations. If you
paid for premium or express delivery, we will only refund the cost of
standard delivery. You will have to pay the costs of sending the
order back to us. We will not refund any postage and packing charges
if you cancel after the seven days allowed under the Distance Selling
Regulations or if you only cancel part of your order (although you
still have 14 days to return your goods and receive a refund for the
cost of the goods.
General Terms and Condtions
The terms and conditions apply to the use of the simoncarter.net
website. By placing an order with us, you are agreeing to accept these
terms and conditions (The Conditions).
Please note, these terms and conditions can potentially change at any
time, and it is up to you to check these terms and conditions regularly
before ordering products in case there are any changes. If you do not
agree with the terms and conditions set out below, you should not use
or access these websites.
If you have any queries relating to our terms and conditions, please
contact us before placing an order.
Simon Carter Ltd, Carter Court, Aurelia Rd, Croydon, CRO 3BF.
Registered VAT number 451100215. The following terms and conditions
will apply between you and Simon Carter ltd, when you buy an item from simoncarter.net.
The terms do not affect your statutory rights.
Your contract for purchases made through simoncarter.net
is with Simon Carter Ltd and you undertake that all goods ordered by
you are for your own private and domestic use only and are not for
You must be eighteen years old or older to use this site. If you are
under eighteen, you may only use this site with the agreement of, and
under the supervision of, a parent or guardian. If you do not qualify,
please do not use this site.
You warrant that all details you provide to simoncarter.net
for the purpose of ordering or purchasing goods are true, accurate,
current and complete in all respects; and that the credit or debit card
you are using is your own and that there are sufficient funds in your
account to cover payment of the product(s) ordered.
You agree that e-mail can be used as a distance means of communication.
It is a crime to use a false name or a known invalid credit card to
order. Anyone caught deliberately entering an incorrect or fictitious
order will be prosecuted to the fullest extent of the law.
Simon Carter Ltd reserves the right to end our agreement with you and
to suspend or terminate your access to the site immediately and without
notice to you if:-
you fail to make payment to us when due
you breach any of our terms and conditions
when requested by us to do so, you fail to provide within a reasonable
time frame, enough information to let us to check the accuracy and
validity of any information supplied by you, or your identity
we suspect you have engaged, or are about to engage, or have way of
being involved in fraudulent or illegal activity on Simoncarter.net
Your responsibilities if you break
You agree that if you break these Conditions, or any
liabilities are incurred arising out of your use of this website, you
will be responsible for the costs and expenses that we or our officers,
directors, employees, agents and suppliers incur as a result of the
breach, including reasonable legal fees (if applicable). You will
remain liable if someone else uses your shopping account and/or
personal information unless you can prove that such use was fraudulent.
When placing an order, you agree that any and all information given is
accurate and complete.
All orders are subject to acceptance and product
does not have enough stock to deliver the goods you have ordered, we
will not charge your credit or debit card until the items are back in
stock and ready to be despatched.
All prices listed on simoncarter.net are correct at the
time of entering the information, however, we reserve the right to
change prices of any product at any time. All prices include sales tax
No contract for the sale of any product will exist between you and simoncarter.net
until we accept your order. When this happens we will confirm the
acceptance by sending you an email
This confirmation email will be sent to the email address given in your
order form and will detail products ordered, cost (including VAT and
You must check all the details on this confirmation email are correct
and contact us as soon as possible if any details are incorrect.
If your order has not been accepted, you will receive an email from us
telling you the reason(s) why.
If your delivery address is outside of the UK, you may have to pay
import duties and taxes, which are levied once a shipment reaches your
country. You must meet any additional charges for customs clearance.
Please note, customs policies vary widely from country to country. We
recommend you contact your local customs office for further
information. All credit and debit cardholders are subject to validation
checks and authorisation by the card issuer. If the issuer of your
payment card refuses to authorise payment to us, we will not be liable
for any delay or non-delivery.
Simoncarter.net will not pass on your personal, credit or debit card
details to any third party.
We do not accept liability (except as set out below) for any errors
and/or omissions contained in our website and reserve the right to
change information, prices, specifications and descriptions of listed
goods, products and services
at any time and without notice.
If an error is discovered in the price of the goods that you have
ordered, we will inform you as soon as possible. We shall be under no
obligation to fulfil an order for a product that was advertised at an
incorrect price. You will be advised of the correct price of the
subject product. You may re-order it if you wish. If you have already
paid for the goods in the circumstances described in this clause, we
shall refund the full amount within 30 days of the date of order.
Should you choose to re-order at the correct price, a separate
transaction will be posted to your credit card.
In the unlikely event that you receive goods which were not what you
ordered or which are damaged or defective, or are of a different
quantity to that stated on your order form, we shall make good any
shortage or non-delivery, replace or repair any damaged or defective
goods, or refund to you the amount you paid for the goods in question
that you notify us of the problem by phone or email
within 7 working days of delivery of the goods plus return the goods to
us, unless we inform you that return is not necessary. This provision
does not affect your statutory rights.
We have taken every measure to provide accurate product images for each
product for sale on the site. However, due to a number of different
factors such as Internet browsers, monitor colour contrasts etc, we
cannot be held responsible or liable for any differences in colour
between the image and the actual product.
The products sold on Simoncarter.net are provided for private domestic
and consumer use only. Accordingly, we do not accept liability for any
indirect loss, consequential loss, loss of data, loss of income or
profit, loss of damage to property and/or loss from claims of third
parties arising out of the use of the Site or for any products or
services purchased from simoncarter.net
We have taken every measure to prevent Internet fraud and ensure any
data collected from you is stored as securely and safely as possible.
However, we cannot be held liable in the extremely unlikely event of a
breach in our secure computer servers.
We shall have no liability to you for any delay in the delivery of
products ordered or any other matters to the extent that the delay is
due to any event outside our reasonable control, including but not
limited to acts of God, war, flood, fire, labour disputes, strikes,
lock-outs, riots, civil commotion, malicious damage, explosion,
governmental actions and any other similar events.
We make no warranty that the Website will meet your requirements or
will be uninterrupted, timely or error-free, that defects will be
corrected, or that the site or the server that makes it available are
free of viruses or bugs or represents the full functionality, accuracy,
reliability of the Website. We will not be responsible or liable to you
for any loss of content or material uploaded or transmitted through the
To the fullest extent permissible under applicable law, we disclaim any
and all warranties of any kind, whether express or implied, in relation
to the Products. This does not affect your statutory rights as a
consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without
limitation, negligence), pre-contract or other representations (other
than fraudulent or negligent misrepresentations) or otherwise out of or
in connection with the conditions for:
Any economic losses (including without limitation loss of revenues,
profits, contracts, business or anticipated savings); or Any loss of
goodwill or reputation; or Any special or indirect losses suffered or
incurred by that party arising out of or in connection with the
provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for
death or personal injury resulting from our negligence or that of our
servants, agents or employees
All rights, including copyright, in the content of the simoncarter.net
web pages are owned or controlled by Simon Carter Ltd. In accessing simoncarter.net
web pages, you agree that you may only download the content for your
own individual and non-commercial use. You are not permitted to copy,
broadcast, download, store (in any medium), transmit, show or play in
public, adapt or change in any way the content of the simoncarter.net
web pages for any other purpose whatsoever without the prior written
permission Simon Carter Ltd.
Third Party Information
We can not be held responsible for material displayed on third party
websites or any other written material. The only prices that apply for
Simon Carter Ltd products are those stated on the Simon Carter
material. We can not vouch for the reliability of prices stated on
shopping directories or through any other third party.
No waiver by us shall be construed as a waiver of any proceeding or
succeeding breach of any provision.
Each provision of the Conditions shall be construed as separately
applying and surviving even if for any reason one or other of those
provisions is held to be inapplicable or unenforceable in any
These Conditions govern our relationship with you. Any changes to these
Conditions must be in writing and signed by both parties. In this way,
we can avoid any problems surrounding what Simon Carter Ltd and you are
expected to do. You confirm that, in agreeing to accept the Conditions,
you have not relied on any representation except where that
representation has been made a term of these Conditions and you agree
that you shall have no remedy in respect of any representation. Your
statutory rights are not affected by these terms and conditions.
Nothing in this Clause shall limit or exclude our liability in respect
of any fraudulent or negligent misrepresentation whether or not such
has become a term of the Conditions.
The Conditions shall be governed by and construed in accordance with
the laws of England and you irrevocably submit to the exclusive
jurisdiction of the courts of England.